CYP service position on out-of-area referrals
CYP service is commissioned to treat clients within Brighton and Hove. Treating clients outside of area has potential for risk. For example, it makes it hard for a client in crisis to receive an efficient emergency call out and liaison for safeguarding purposes.
All clients should meet two-out-of-three of the criteria in order to be considered for the Wellbeing Service:
GP with a BN1, BN2, BN3 or BN41 postcode
Main residential address with a BN1, BN2, BN3 or BN41 postcode
Education establishment with a BN1, BN2, BN3 or BN41 postcode
CYP Protocol:
If a child or young person moves out of area mid-treatment, the CYP Wellbeing therapist may advise them to register with a GP and may seek to transfer treatment to the new area before discharging a child or young person.
If a child or young person returns to the area within three months, they can then inform Wellbeing of their return to B&H, and may then be added to their previous waiting list position.
Where there's a change in risk level, which means CYP Wellbeing is no longer the appropriate service, the CYP will be referred to another service to meet their identified needs.
Changes to what we can currently offer
Due to the current restrictions in place in response to COVID-19, the Children and Young People’s (CYP) Wellbeing Service has made some changes to the way appointments are offered to young people. This is to enable us to continue to be able to offer a service to the young people that need our support.
We are currently offering all clients video appointments using a secure website called Attend Anywhere. We can also offer some telephone appointments for people who cannot access video calls.
If you are not able to access appointments over the telephone or online, please let us know.
You can visit the COVID-19 update page for more information. We have also added some helpful resources for looking after your mental health during this time on our Resources page.
What does “mild to moderate” mean?
Mild mental health difficulties tends to mean that your mental health has some impact on day-to-day life and moderate means there is a fairly significant impact on your day-to-day life. This could mean that you're sometimes finding it difficult to engage positively with things like school/work, friendships, family etc. Maybe because you are feeling…
Sad, depressed or bad about yourself
Worried, anxious or panicky
Afraid (fears or phobias)
Severe mental health difficulties means that it is very difficult to get through your day-to-day life as a result of your mental health. If we feel this is the case for you, we will support a referral on to another service that would be better suited to your needs e.g. the Child Adolescent Mental Health Service (CAMHS) or Assessment Treatment Service (ATS).
What don’t we do?
We don’t diagnose, prescribe or offer medication reviews.
We don’t offer urgent response or crisis management support.
We don’t work with children or young people who are presenting with moderate to severe mental health needs.
We don’t work with young people who do not consent to our support.
We don’t offer specialist support around complex trauma or bereavement.
We are not able to offer counselling for specific trauma events where a specialist service should provide care e.g. domestic violence, bereavement.
We don’t offer family therapy.
We are not able to offer long term treatment.
What do people say about us?
87% of children, young people & parents surveyed felt that the CYP Wellbeing Service had helped them.
83% of children, young people & parents surveyed would recommend the CYP Wellbeing Service to their family or friends.
What about your feedback?
At the end of any treatment with the CYP Wellbeing Service, you will be sent an online survey to complete. You can also give your comments directly to a member of the Wellbeing team.
You Said:
“Provide more information or group sessions for people who are waiting for an appointment”
“Have someone in the waiting room to make it more welcoming”
We Did:
We are now running regular Open Day events for people waiting for an appointment to come and meet members of the team & find out information.
We are giving the waiting room at YMCA Dialogue a makeover to include a new reception area