Brighton and Hove Wellbeing Service

COVID-19 | Advice for service users

(Updated: 17/03/2020)

The service is actively reviewing advice from Public Health England and will be providing regular updates to service users and professionals on this page.

Groups and courses

In response to the COVID-19 we have taken the decision to follow NHS guidance and preventative measures. We are postponing all course sessions for the next two weeks. We apologise for any inconvenience this may cause. We hope to restart the group programme via online delivery and will be in contact as soon as we can with more information. In the meantime, if you are in crisis please click here for advice and support numbers.

One to one appointments

If you have an appointment booked with the service and are over 18:

Patients that have an appointment booked (this could be an assessment or treatment) will be contacted via text message or email to advise that future appointments will take place via telephone until further notice. Your clinician will contact you on your preferred telephone number at the time of you appointment. You will receive a text message reminder the day before your appointment.

If you have an appointment booked with the service and are under 18:

Face to face appointments are continuing for under 18s. If you are concerned about attending your session face to face, please contact us via phone (0300 002 0060) or email to discuss your options.


If you are accessing the service and have a new continuous cough or a high temperature, please do not attend your appointment, course or group.

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you're staying at home. Testing for corona virus is not needed if you're staying at home.

If you are too unwell to go ahead with your appointment, please call us on 0300 002 0060 to cancel and rearrange your appointment.

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